Marked Support

Draft prepared November 4, 2026

Need help with Marked? Email us at support@trymarked.com and we’ll get back to you. [Response time to confirm, e.g. within 2 business days] Many answers are also in our FAQ.

Contact us

Email: support@trymarked.com [support address pending Enrico’s confirmation]

To help us help you faster, include the email address on your Marked account, the device and browser you’re using, and what happened (a screenshot helps).

Common questions

• How do I start a Secret Santa?
• How do people join a Secret Santa room? With a 5-character join code or an invite link. Everyone needs a Marked account.
• How do reminders work? Reminders show in the app. Push notifications aren’t available yet.
• When will the iPhone and Android apps be available? Soon.

Your account and data

• Delete your account: in the app under Profile > Delete account, or see Delete your Marked account.
• How we handle your data: Privacy Policy.
• The rules for using Marked: Terms of Use.

Who we are

Marked is a product of Caponero LLC. [Business mailing address, if Enrico wants one listed]