Delete your Marked account

Draft prepared November 4, 2026

This page explains how to delete your account in Marked, the app by Caponero LLC, and what happens to your data. You can delete your account yourself in the app, or ask us to do it by email.

Option 1: Delete in the app

• Sign in to Marked (the web app at app.trymarked.com, or the mobile app once available).
• Go to Profile > Delete account.
• Confirm. Your account and data are deleted as described below.

Option 2: Ask us by email

Email support@trymarked.com with the subject “Delete my Marked account”, sent from the email address on your account. We may ask you to confirm the request. We’ll delete the account within [number of days, e.g. 30] and email you when it’s done.

What gets deleted

• Your account (name, email and sign-in details)
• The people and pets you added, with their dates and gift ideas
• Your wishlists in My Lists
• Your shipping address and your Secret Santa room memberships
• Calendars you own, and your memberships in shared and company calendars

What we may keep, and why

• [Backups: deleted data may remain in encrypted backups for up to N days before it’s overwritten]
• [Records we must keep by law, e.g. for security, fraud prevention or legal requests, kept for N days/years]
• [Secret Santa rooms you joined that other people still use: confirm whether your name/wishlist is removed from the room or anonymized]

Deactivating or signing out is not the same as deleting. Deleting your account is permanent and can’t be undone.

Questions

Email support@trymarked.com. See also our Privacy Policy.